Before dispatch
Contact support with the order number as quickly as possible. If fulfilment has not started, we will attempt to cancel the requested item or order and release or refund the eligible payment amount.
After dispatch
Once an order has been packed, handed to a carrier, or otherwise cannot be intercepted, cancellation may no longer be possible. You may use the eligible return process after delivery. Refusing delivery may delay the refund until the parcel is returned and verified.
Cancellation by us
We may cancel an order for stock unavailability, payment failure, suspected fraud, inaccurate pricing, address or serviceability issues, legal restrictions, or events outside reasonable control. Any captured amount due will be refunded.
Contact and grievance support
Questions, requests, or complaints may be sent to support@rangavali.com.
- Email: support@rangavali.com
- Postal address: Gurgaon, Haryana, 122001, IN
These website policies describe the store’s operating terms and are not a substitute for advice from a qualified legal professional. Mandatory consumer and data-protection rights continue to apply.